Terms of Use & Privacy Policy

Terms of Use

The Municipality of South Dundas (“the Municipality”) attempts to keep the information on this Internet web site current, accurate and complete but reliance upon any materials on this site shall be at your sole risk. All such information should be verified independently before being used or relied on. The Municipality assumes no responsibility for any damages arising out of the use of this site.

The materials on the Municipality’s web site are provided “as is”. The Muncipality does not make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this web site or otherwise relating to these materials or on any sites linked to this site. Links or references to other web sites or organizations do not imply endorsement or approval by the Municipality of South Dundas.

By using this web site you are agreeing to be bound by the then current version of these Terms of Use. The Municipality reserves the right to change or modify this site at any time without notice.


Most of the information accessible on the Municipality’s website does not require you to identify yourself at all. You may access it anonymously. However, the Municipality of South Dundas does collect personal information about you when you choose to provide it. We endeavour to collect only as much personal information as is absolutely necessary to assist you in conducting business with the Municipality via the website.

The Municipality of South Dundas endeavours to provide you with multiple service “channels” for conducting Municipal business (e.g. walk-in, mail-in, fax-in, phone-in, etc.) in addition to the Web. If at any time you have concerns about using the Web channel to conduct your Municipal business, you can rest assured that we will always provide you with an alternative (traditional) service channel as an option.

Purpose for which we collect Personal Information

We collect and retain personal information for the following purposes:

  • to process your requests for services, products or further information
  • to communicate with you regarding services or products that you have requested – for example to send you a statement or a receipt
  • to identify you if you have a query or concern about the service or product that you have requested
  • to advise you about changes to our web service offerings and of service interruptions
  • to meet legal and regulatory requirements

Correcting/Updating Personal Information

If your personal information changes (eg. name, address, postal code, telephone number, etc.), or you no longer desire our services, we will endeavour to provide a way to correct, update or remove this information. Details of how to do this are usually provided on the web page where the information is collected or displayed.

Use and Disclosure of Personal Information

The Municipality of South Dundas is the sole owner of the information collected on its site. We do not use or retain personal information that you provide to us for any secondary purposes unless we clearly notify you and gain your permission first. We will not sell, share, rent or otherwise disclose your personal information to any organization or individual outside the Municipality of South Dundas unless we first notify you and ask your permission. The exceptions to this policy of non-disclosure are stated below. The Municipality may disclose your personal information:

  • to companies contracted to process your requests
  • for law enforcement purposes
  • for the purpose of acting in an emergency or in compassionate circumstances to facilitate contact with your next of kin or friend if you become injured or take ill.

We use IP addresses to analyze trends, administer the site, track clients’ movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. We may occasionally report aggregated demographic information in the form of reports and statistics but this is not linked to any personal information that can be used to identify any individual person.

Some of the Municipality’s sub-systems require the use of “cookies”. For example, we use cookies when you purchase goods or services over the Internet to save the contents of your “shopping basket” as you proceed from one screen to another. The Municipality uses “per-session” cookies only. Per-session cookies are small files that are temporarily stored in your computer’s memory and are deleted when you leave the Municipality’s web site.

From time-to-time our site may request information from you via surveys. Participation in these surveys is completely voluntary and you have a choice of whether or not to disclose the information requested. Survey information will be used solely for the purposes of monitoring and/or improving the use and satisfaction of this site. If you choose not to participate in surveys, you will still be able to use our site or request services or products from us.

Protection of Personal Information

The Municipality of South Dundas takes every precaution to protect your personal information on the Internet. We protect your account information by requiring you to enter a unique Login ID and Password each time you want to access your account information. Your Password should never be shared with anyone.

Questions about the collection of personal information should be directed to the Municipality’s Freedom of Information and Privacy Coordinator. Email, phone and mail addresses can be found under Exceptions below.

The Municipality uses SSL encryption technology to protect personal information (eg. credit card numbers, etc.) during transmission. A security icon will appear in your browser window to indicate that you are using a secure site.

If you have any questions or concerns about the security at our website, you can send an email to mail@southdundas.com.


There may be certain exceptions to the Municipality’s Privacy Statement. Any and all exceptions will be CLEARLY identified at the moment that information is being gathered.

For more information, or if you have questions or concerns, please contact the Municipality’s Freedom of Information and Privacy Coordinator:

  • By email at: mail@southdundas.com
  • By telephone at: 613-543-2673 or
  • By mail at:
    Freedom of Information & Privacy Coordinator
    Municipality of South Dundas
    34 Ottawa Street, P.O. Box 740
    Morrisburg, Ontario  KOC-1X0

Freedom of Information Form (PDF)

Notification of Changes to the Privacy Statement

If we decide to change our privacy statement, we will post those changes on the Municipality’s home page so that you are always aware of what information we collect, how we use it, and under which circumstances, if any, we disclose it.

Links to Other Websites

The Municipality’s website contains links to other sites (eg. community links, business links, etc.). Please be aware that the Municipality of South Dundas cannot be held responsible for the privacy practices of other sites. When you leave our site, we encourage you to read the privacy statement of each and every website that you visit before you provide any personal information. The Municipality’s privacy statement applies solely to information collected on the Municipality’s website.

Tourism Pursuit App

To remove any third party data tied to Facebook, Twitter or any local data of the Tourism Pursuit app simply click the settings cog in the top right of the app and select ‘Clear Saved Data’ from the side menu. After confirming, all local save data will be removed.